Hi all,
I have a request to calculate the total time of a service ticket in relation to the contract associate to this ticket.
So I figured I can loop on all the tickets within a contract, and use the "retrieve" function in order to access the fields I need.
My code:
foreach (var ticket in this.BusinessTransactionDocumentReference)
{
ServiceRequest.Retrieve(ticket.BusinessTransactionDocumentReference.ID)
ticket. //should give me the fields within the ticket
}
However, when I try to activate the code, I get an error saying the retrieve function can't accept strings.
I used this same method in order to loop on tasks within a ticket (using UUID) and everything worked just fine, so why can't i retrieve the tickets from contract BO?
Thanks,
Dror.